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CLIENT SUPPORT SERVICES

for end-to-end lifecycle warehouse support.

Hy-Tek is a leading provider of supply chain and distribution technology and services. Our IntraOne platform encompasses a broad set of capabilities, services and technologies and includes the integration of Client Support Services​.

1.      Early Engagement ​

2.     Training ​

3.     Documentation Resource ​

4.     Warranty Support ​

5.     Spare Parts ​

6.     Field Services ​

7.     Support Agreements ​

8.     24/7 hotline ​

9.     Systems Enhancements

Client Support

Automation Support

Spare Parts

Systems Enhancements

How is IntraOne Service Different?

Unlimited Scalability

Hy-Tek is a full-cycle enterprise logistics provider that offers solutions for all business sizes and sectors. Our integrated hardware, software, and support use standardized sub-systems and industry-leading expertise to help optimize space, empower people, drive growth, and improve efficiency.

Always Available Support

We believe that our technical support services should be more than just a support line – they should be a true partnership. That’s why we’re committed to working with you every step of the way to maximize system uptime and availability, minimize downtime, and support your daily operating goals.

Why Customers Love Hy-Tek

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“I have partnered with Hy-Tek for 20 years at Navy Exchange Command and Tractor Supply Company. Their expertise in designing and installing racking, conveyors, and sortation has been invaluable. Hy-Tek’s outstanding customer service, led by Brad Mann, has ensured minimal impact on our operations. We’re grateful for the partnership and look forward to continuing it for many years.”

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“The Hy-Tek onsite service is extremely flexible to our needs as they perform preventative maintenance service around our operational schedule. Hy-Tek is professional, and they take the extra steps so our facility can continue to be productive while maintaining our equipment.”

How Can We Help?

Call (833) GOHYTEK or (833) 464-9835

  • Press 1 for Emergency Situations
  • Press 2 for Spare Parts
  • Press 3 for your Maintenance Service Agreement
  • Press 4 for Engineer Requests
  • Press 5 to leave a Voicemail

Need Help with Something Else?

One Partner  |  One Platform  |  One Result

No matter how simple or complex your operations are, Hy-Tek Intralogistics brings everything together and won’t settle for less than success. With decades of experience serving our clients and a team with some of the best minds in our industry, Hy-Tek’s IntraOne platform of products and services will be your roadmap to success.

Learn more about what the IntraOne platform can offer your business.